Although Direct Connect can provide these services for any type of client, over the years we have been able to service many car dealers that have very specific lead generation needs. First and for most we can deliver leads generated by newspapers, spot TV or infomercials immediately. Dealers know the value of a lead costing as much as $50, needs to be followed-up with immediately. Direct Connect can answer the calls with a live operator and then deliver an e-mail with a minimum credit application, and within minutes a car sales person can be calling back. We have the capabilities to handle the simultaneous call volume that can occur from an infomercial at 3:00 am.
Many dealers choose live operators, but our cost conscious dealers have opted for our IVR (interactive Voice Response) services that are a fraction of the cost of live operators. We also provide backup live operators that can handle the call if the caller does not want to speak to a "machine". The key to our IVR success is we still provide real-time delivery. We can send the touch toned data along with a wave file of the spoken data to an e-mail address and within minutes a car salesman can return the qualified applicant's call
